Tata Motors has inaugurated a new commercial vehicle spare parts warehouse in Guwahati. The state-of-the-art facility is fully digitalised and spans across 1 lakh square feet, stocking spare parts for the entire commercial vehicle portfolio. The addition of the new facility will enable the company faster turnaround times and easier availability of spares at Tata Authorised Service Stations in the North East.
Tata Motors has collaborate with Delhivery, India’s largest logistics services provider, to enhance customer value through digitalized warehouse processes, utilizing world-class infrastructure and safety measures. The facility also boasts cutting-edge storage systems catering to diverse needs, including gravity spiral and vertical reciprocating conveyors. Additionally, a designated area for handling medium and heavy vehicle body parts has been integrated to ensure seamless operations.
Speaking on the launch, Mr. Vikram Agarwal, Head – Spares and Non Vehicular Business, Tata Motors Commercial Vehicles, said, “The inauguration of the new warehouse in Guwahati is a testament to Tata Motors’ customer-centric approach and will further enhance the vehicle ownership experience by ensuring easy availability of spares.”
