Vi makes customer onboarding convenient with industry-first ‘Self-KYC’ launch

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Getting a new mobile connection is now simpler, quicker, safer and more convenient with Vi’s industry-first Self-KYC process. VI’s industry-first Self-KYC process makes acquiring a new prepaid or postpaid SIM simpler, quicker, safer and more convenient. It is based on DoT mandated guidelines and enables customers to access a new connection anytime from anywhere with the added advantage of SIM delivery at the doorstep.

Vi Self-KYC has been rolled out for all postpaid customers in Kolkata and Karnataka service areas, with the objective of simplifying SIM buying process. Users can order a new SIM online, select their desired plan, and do self-KYC to receive the SIM at home. This end-to-end digital verification solution aims to be simple, assured, convenient, speedy, safe and secured.  Visit Vi website and select desired plan and following simple steps on Self-KYC.

The customer will get the SIM card at the doorstep. Abhijit Kishore, COO, Vodafone Idea Limited, said “While launching in Kolkata and Karnataka for postpaid users, we aim to rollout Vi Self-KYC solution across all markets soon for our customers to enjoy the benefits of our best in value prepaid and postpaid plans.”

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